Even the most peace-loving person has to deal with potentially hostile behavior from time to time. After all, a stressed-out colleague or even your hangry child might be closer to an emotional meltdown than you realize. But simply being aware of the words and gestures that make people hostile, according to an interrogator, can make your social interactions smoother than ever. You'll know how to handle these potentially fraught situations while remaining cooler than a strawberry milkshake.
To learn more, Romper spoke with Mike Floyd, a founding partner of QVerity, the behavioral analysis and screening services provider. He has conducted over 8,000 interviews and interrogations worldwide during the course of his career, and he's worked for both the Central Intelligence Agency and the National Security Agency. In other words? This man is an absolute expert when it comes to working with potentially hostile, uncooperative people. Now you can use some of Floyd's insight to interact with your grumpy neighbor, aggro coworker, or even people on the street more easily. Just avoid these potentially triggering words and gestures to keep your interactions as pleasant and polite as possible. Staying chill around a volatile person isn't always easy, but it can do so much for your peace of mind.