a Starbucks patron who is deaf, recently shared a video of her using sign language to order at Starbucks, communicating effortlessly with the barista through a video screen at the drive thru.
She had visited the same Starbucks in St. Augustine, Florida earlier, and was taken aback by her ability to sign to the Starbucks employee.
A friend suggested she film the next time she visited and — to the delight of the viral Internet masses — she obliged.
In a statement to Buzzfeed News, Katie Wyble, the barista in the video, says she fell in love with American Sign Language when she was a child, and studied it in High School and college.
I love any opportunity to be able to use my second language ... Some of my deaf customers know me and others are happy to see I know sign. It was never a process, it just happens.
It's incredible that she is able to use her passion and bilingual abilities to communicate with those who would otherwise have a difficult time ordering coffee at a location that didn't facilitate their needs.
Look, I know it's cool to hate on Starbucks. What, with their pumpkin spiced lattes and hidden menus and honestly, is it really that hard to understand a name and spell it correctly on a cup of coffee? (I'm completely kidding; Starbucks is made of wonder, magic, and deliciousness, and people who don't like Starbucks are miserable killjoys.) But then something like this happens and you realize that, at least for a day, there's not a single solitary reason why you should give Starbucks such a hard time.
And when these two meet and their encounter is documented on video, well, you get all kinds of good-time feels.